Free shipping on orders over $300

Order Policy

Please read the following information clearly prior to placing your order and every time that you place an order with

When you place an order on, you agree and are bound by the terms and conditions.

Exchange Only

If you would like to request an exchange please email with an order number, name and mobile within 7-10 days of purchase. All returns must be in perfect condition and sent back in original packaging to receive a full exchange.

Please send exchanges to the below address:

Lillian Khallouf 
359 Parramatta Rd,
Leichhardt, NSW 2040

Credit Notes

As we value our customers and take pride in the quality of our product, a store credit note can be issued due to the no-refund policy.

Please contact our head office on (02)80849982 within 7-10 days of purchase to receive credit note for online or in-store usage.


We offer Free Shipping on orders over $300.00.

Lillian Khallouf is not liable for the loss of an item which is being exchanged nor cover the cost of any returns/shipping fees. Please securely return items in original packaging and to required destination listed above.

We offer Sendle pick up services with a flat fee of $15.00. Please contact us to book a Sendle pick up, we will need at least one days notice.

Thank you for cooperating please contact us for any further questions or enquiries.